Culture
culture

Culture first

In this century, your brand culture, corporate culture and the culture of people using your products are becoming one. The distinction is diminishing. How do you make your produts work in these complex markets, driven by dynamic and fluctuating consumer behavior? Listening to people and delving into their culture will help you to create a better brand.

Henning von Vogelsang, March 17, 2008
Poolga.com, for better iPhone wallpapers

It’s got one of those hard-to-get domain names. No, not hard to get what they mean, hard to find one that isn’t taken, because they sound and look so fashionably Web 2.0.

Poolga

Poolga is a site with a simple mission: to populate your iPhones with better wallpapers. It’s perfect for those of us who say they’ve got better taste than what many fanboys have posted on Flickr. Poolga has become my first source for changing boredom on my brand new iPhone.

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Henning von Vogelsang, October 15, 2007
How to save the world (without eradicating its main source of trouble)

Today is Blog Action Day. For 24 hours, 19,974 blogs write about one topic: the environment.

Blog Action Day
I have been watching blog after blog joining the campaign, and the more big players participated, the more sponsors were supporting it.

It seems that everyone agrees: the environment is one of the most important issues. Again. That’s right, there was a similar movement going on in the eighties, and it subsided in Green parties, Greenpeace and a few laws about whale hunting, which have been undermined and loopholed by Japan ever since.

I remember anti-nuclear energy stickers on school bags next to ACDC stickers, local WWF collections to save Pandas and schools here in Europe were spreading the belief that earth’s supplies of fossile energy would not suffice beyond the year 2007. In 1985, that seemed a long time away in the future.

Having lived in San Francisco off and on, from about 2003 until spring 2005, I learned that having anti-SUV bumper stickers on your car is fashion of the same chic like wearing an old army jacket with a pink ribbon, while you’re walking down Upper Height, demonstratively presenting your solidarity with a widely overrated and romanticized group of college dropouts with rich parents in the sixties.

I can see the same patterns reappearing today. It’s all tres chic. Of course we are all for saving the environment. Who isn’t? Since we’re all one happy family of geeks, I feel it’s safe to say we all are on top of this topic, with our RSS feed readers with 41’365 messages waiting for us.

Together with the U.N. Intergovernmental Panel on Climate Change, Al Gore won the Nobel Peace Prize, and while reading about his new book (which I honestly heard is good), we right-clickingly buy a symbolic bottle of water to support well drilling somewhere in Africa.

I am no better, I am no different. The question is, what could make a difference? Many say, turn off the lights. Turn off your computer. Do a walk in the park instead. While I agree that 20,000 life switches being turned off in the same moment sounds like such a pretty idea, I’m not sure if it’s really cutting it.

Let’s face it: the biggest source of trouble on earth are humans, and the biggest oil guzzling, energy demanding, pollution crating source among all humans are the United States of America. (I know China has more citizens, but guess what, they also use more bicycles.)

Among some of my friends, I am known to support quite unpopular ideas, such as removing all borders and getting rid of the concept of countries and nations. Yes, I know, it’s radically utopian and frankly sounds like a nut idea. But it wouldn’t be the first nut idea that carried further than the words proposing it.

Prepare for even more insane ideas: What if we wouldn’t have nations and borders? What if our value system was equalized and the same matter wouldn’t cost ten times the price of what it costs at another point on this planet? What if we had local governments ruling over small communities, connected in a network that is supported by global laws, not national ones? I am not thinking about the United Nations. I am talking about truly global laws to protect the environment.

Nature is a global thing, you know. It’s not a local issue or a national discussion topic. Nature has no borders and nations. That’s an invention of humans. Nature is evolution, and currently we are interrupting its natural development, disrupting it with massive shifts of elements. This is what pollution and oil consumption are all about, a shift of elements, caused by Western Civilization.

By now I might have lost a couple more readers than just the ones who were looking for gossip about Paris Hilton. But if you’re still here, do me a favor. Pardon me, it’s two favors. One, go read Al Gore’s new book. (It’s less about environmentalism and more about the troubles caused by the U.S.) Two, tell me your idea of changing the world in global context, not only as one, or a couple of nations. I’m really interested to hear your thoughts on new concepts of living together, ideas beyond our worn out models of nationalism, economic efficiency and our all too well established value-system of “you have it and we want it”.

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Henning von Vogelsang, August 25, 2007
Life on the fast lane

Life on the fast lane, that’s how we used to describe people who lived a life of sex, drugs and rock’n roll. It had usually to do with social ignorance and there was always a certain amount of alcohol, cigarettes or other drugs involved. Life on the fast lane meant a candle that burns brighter and for less long, to pull a nice Bladerunner quote.

Today, life on the fast lane means something slightly different. At least for the geeky crowds I sometimes exchange myself with. Some live a life so fast, or on a lane so far out, I don’t even get any life sign from them in several weeks. Like last week, when I completed a demo for soil / seed / plant, a new project I had started to work on several weeks ago. It’s basically a concept to improve collaboration and help sorting our thought process out.

I sent it out to my closest friends and the brightest minds I personally know in the blogosphere. But until today, nobody has replied. I know I shouldn’t put that on the content of my email, or the ideas proposed in the demo. It’s just an idea after all. The reality is, most of the people I know and sometimes work with don’t have the time to look into everything they get. Talk about Merlin Mann’s Inbox Zero.

Another project I’m working on is notepin. I can’t disclose too much about these two projects, but if they come along like I envisioned them, they will both bring something new to the Web 2.0 universe. So stay tuned for my life on the fast lane, and if you do, I promise I will be a good boy with updating you with what’s going on.

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Henning von Vogelsang, June 23, 2007
Google Ride Finder
Google Ride Finder

Google’s Ride Finder is the kind of application that will become handy when you have an iPhone. A Google Map shows updated real-life data of cabs in U.S. cities, tracked by location. I zoomed into San Francisco and clicked “update location” a few times. It really shows how the cabs are moving. Say you are stuck in the city and need a ride. You simply walk to the next cluster of cabs and get a ride home.

Expect a lot more of these applications to emerge with devices like the iPhone. A year from now, competing phone manufacturers will have updated their browsing experience to catch up with the iPhone. On the users side of the experience, the Web is now leaving the desktop or laptop and evolving towards a semantic web, where Web applications tie in with real life objects and situations.

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Henning von Vogelsang, April 28, 2007
Broken U.S. visa policy ignores economy needs

On my way to the Web 2.0 Expo in San Francisco, I read a short column in the International Herald Tribune. It was a small note on the upper right corner of a page dominated by a headline about Thailand blocking Youtube access.

The article, subtly titled “U.S. hits high-tech visa limit”, dryly reports that the U.S. immigration authorities have started to reject applications from skilled foreign workers seeking visas to work in America during the 2008 fiscal year.

The U.S. Citizenship and Immigration Services Agency (USCIS, ruled by Homeland Security) said that the country had reached its limit for 2008 H-1B visa petitions in a single day and would not accept any more, to the dismay of technology companies that rely on the visas for hiring skilled foreign workers. The agency had begun accepting applications on Monday 9th of April 2007 for the fiscal year starting October 1 and said that it had received about 150,000 applicatioons by midafternoon. Only about 65,000 visas are granted.

The agency said it would use computers to randomly pick visa recipients from the applications received Monday and Tuesday. it will reject the remaining applications and return the filing fees. In 2004, the time window to apply for an H-1B visa was open for several months until the cap had been reached.

At Microsoft, about a third of its 46,000 U.S. based employees have work visas or are legal permanent residents with green cards, said Ginn Terzano, a spokeswoman for the company.

A quote from Robert Hoffman, an Oracle vice president and co-chairman of Compete America, a coalition that includes Microsoft, Intel, Oracle and others: “Our broken visa policies for highly educated foreign professionals are not only counterproductive, they are anti-competitive and detrimental to America’s long-term economic competitiveness.”

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Henning von Vogelsang, March 28, 2007
One hour

It is quite early in the morning and I had only one cup of coffee. I have less than 20 minutes to go and yet I dared to start another blog post.

The trick is not to think of those 20 minutes. I think of it as a sprint, not a marathon, which my articles usually are. While this will be a quick and dirty post, I hope you will find it contains some useful information that will help you through your day.

A big mouth full? Maybe, but now I got your attention.

It usually takes several hours at night to complete an article and post it here. I do this to maintain a certain persistence in quality and clearness. Because I tend to write a lot, I often end up bloating up a topic that was originally merely three lines in my Moleskin notebook.

The do approach

The secret of writing a post or article that makes sense, and doing it in less time than it usually takes, is this: Choose one single line in your head, one idea, and stick to it. It’s working better if this idea isn’t a key to a million other questions, and you will have a less hard time staying focussed if it is a practical idea, like “How to do your dishes without getting bored by it”. (The answer to that would be to disconnect your hands from your brain and let your mind wander off; but this topic is exactly the kind of distraction I am trying to avoid here).

Never the less, the approach of simply doing it is the same. You may have forgotten it, but “just do it” was there before Nike claimed it as their territory in the late nineties.

The rule

Few people I know like rules. Everybody I know likes the idea of breaking with the rules better than following rules. Still, we all live by rules and we all like doing so. We depend on them actually, and most of them have sneaked in our lives without us realizing. You accept a rule when it works for you, and that happens independently of whether you like the rule, its principle or the reason why you have to follow it.

I started a new rule, and it rarely happens I exclaim something like that publicly. But the rule is so simple and has some real value, I don’t want to hide it from you.

It is called “one hour”.

I will take one hour of each day and dedicate it to write for my blog. Sounds simple. Where is the news? The new thing is, this is a mandatory rule, that it must happen within the time frame of one hour. I certainly haven’t invented the effect of the rule. Writers like Jack London or Thomas Mann were both known for their tightly scheduled hours of writing. But they took eight hours a day in which they locked themselves up in an office and you were not allowed to disturb them.

I have to leave for work in less than five minutes and I am still writing my one hour post. But that is the magic to it. I will be done before I have to go to meet my client. And it will still be one of the better posts I’ve written on this blog.

Make that “to go” please

How do you do it? Make your mind run, not walk. It is a lot of fun to let it walk and pick up every little string of associated thoughts and ideas you come across along the way. But look at the goal for your one hour-post. What you want to convey is a dense but useful bit of text.

Don’t look back, don’t correct. Don’t change, add or tweak. Let it stand. Train your mind to become better at being direct and concise. (And yes, you may break with this rule occasionally. Trying to stick with it is what improves your skills though.)

The one hour rule fits better for a writer of today. It doesn’t apply to everything I write, but it works for this post and others to follow. It is actually a lot of fun, and you should try it too.

Now I am a little late for my meeting, but I feel so much better now.

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Henning von Vogelsang, March 26, 2007
Some reflections on BlogCamp Switzerland

There is something about unconferences I find extremely attractive. I have been to uncounted meetings, workshops, conferences and events. Most of them are presentations of slideshows, filled with programs, shows and the firm idea of someone trying to sell you something.

A BarCamp sells ideas, and more than you can handle. It does this without trying. That is its secret; it doesn’t sell products, it provides humus.

BlogCamp Switzerland 2007 on Flickr

From the moment I heard about BarCamps and its underlying unconference format, of which I read just prior to my first encounter of them, I was intrigued. It fits so well with with my nature, or let’s say my view of nature. Put a random number of people in a room, let them reflect their experiences, let them ask interesting questions, let them be skeptical, suspicious, curious and, most of it all, eager to learn. What you will get is what makes a BarCamp work.

BlogCamp Switzerland 2007 on Flickr

I should be clearer about this: You don’t preselect, choose or guide it in any way. In fact, you don’t have any influence on what will happen. You provide structure, space and resources, but you let go of the power to organizing content. Its general topic will attract the right people. Those who can, will speak up. If you only let it happen, a great amount of creativity and inspiration may emerge. It may not always work smoothly, but give it some space let the smart minds wander, and the flaws will be minor in relation to what you gain.

The first BarCamp I attended happened to be BlogCamp Switzlerand 2007. Dannie Jost aptly described it as the BarCamp its initiators “insisted to call BlogCamp”. I read her notion with a smile.

You have the power to fill it with what you care about. The passion, thoughts, ideas and reflections you carried up on that hill to ETH Zurich. I wouldn’t be overly enthusiastic about this BlogCamp, but take a look around on the Web in Switzerland. These are real people, Switzerland on the move, our minds crossing borders. How could this not be a good thing? In the end it doesn’t matter what you call it, if you only make it happen.

BlogCamp Switzerland 2007 on Flickr

All sessions I attended were held in English. With most people I met we spoke English. Stephanie Booth declared at some point, this was a Swiss-German blogger meeting, but coming from the German language side, I didn’t experience it quite as drastic. From Bruno Giussani I learned about Bondy Blog, a unique case of French young people, who started to move French politics, backed by Swiss journalists. Stephanie Booth’s session about language and bloggers being bridges made me think deeper about what borders we really have on the Internet today. Dannie Jost’s session connected straight with previous thoughts I had but couldn’t formulate properly. Gabor Cselle’s session opened up basic blogging questions I hadn’t thought about before.

BlogCamp Switzerland 2007 on Flickr

Only when I returned home, a full day later, I grasped that BlogCamp Switzerland had effectively demonstrated what Dannie’s session was all about. Blogging is not about blogging, the Web is not about the Web, and we underestimate the Internet if we reduce it to what we see in it.

BlogCamp Switzerland 2007 on Flickr

What makes the Internet really work is the people using it. People want to express themselves because it is in their very nature. It’s refreshing to experience that those borders we built over generations only last in the backpack of our education. Lose that backpack for a day, and you will feel how easy you can walk without it. You might even cross a bridge to a different culture and language.

All in all, the sessions themselves weren’t all equally resourceful. Some open ends remain, some things I’d like to explore more deeply and learn more about. No clear answers were provided. I think that is what makes this work so well.

Resources

Barcamp SwitzerlandBarCamp

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Why Twitter works

Boy, did I want to write this post. For a long, long time. But I never got around to do it. If I wasn’t working, you guessed it, I was twittering.

Expect “twittering” to line up next to “googling” as a new word in the dictionary any time soon. It’s not just a new social Web app, it is a rocket booster of a pop phenomenon.

Twitter

It is hard to tell when exactly that point emerges, when a product, person, brand or name reaches this point of critical mass. But it has typically reached that point when literally everybody is talking about it. It is that moment when you can read about it in mainstream media, and when your dad calls you and asks you if that is what you’re doing. That’s the moment when you know, something has been taking off really.

It was like that for terms like Web 2.0, Myspace, Google, Amazon and the iPod. And it’s undeniable now that all these names, companies, brands or things have settled deeply in the mindset of the average consumer. Ask anyone on the street, and they will know what Google is. They don’t need to own a computer to know it.

A number of smart people have already talked about Twitter, written articles and essays, and elaborated on what Twitter what Twitter is and how it works. Most conclude in unison that Twitter is easy to use and a lot of fun. But try explaining it until you really used it. You can try, but it will always be a blurry image of the actual experience. Twitter is a lot about the experience.

No one, not even Twitter’s founder, could possibly estimate or explain beforehand how Twitter would pull off, and why. My guess is, they just had a hunch about doing the right thing, and Twitter prove them right. If something is proven this way, by people using it around the clock, and numbers of users growing exponentially, what better way do you know to demonstrate this was a brilliant idea?

Twitter is not used by individuals only. You will find companies like Adaptive Path, Technorati and even the Bay Area’s BART have started twittering. Among its most famous adopters are Steve Jobs, Jeffrey Zeldman and iJustine.

Aside of all the hype, joy and simple fun people get out of Twitter, I made a couple of thoughts on my own. I too can enjoy Twitter without analyzing it too much. It simply works, and it works beautifully. But I wouldn’t be me if I wouldn’t want to know why it actually works. What makes this a brilliant idea?

  1. In my opinion, Twitter hits the nerve of what makes a good Web application. Why?
  2. Because I think for now, in our time, it is just the right balanced amount of aggregating, delivering and consuming chunks of information
  3. These chunks are consumable bites, small enough to create a constant flow of get and give
  4. With our habits and behavior patterns changing, maybe this alone won’t be enough for Twitter to remain attractive in future, but for now it is
  5. What makes Twitter work at its core is its unobtrusive push- and pull effect, which is carried by your existing network of real life contacts and friends
  6. Twitter doesn’t stick to a website, it is a lot more interactive than most social apps are
  7. It isn’t a social website that makes you fill out lengthy profiles or forces you to adapt to a given grid of content offerings
  8. It doesn’t define what you do with it, but restricts your data format to 140 signs
  9. It can do one thing only, but does this quite well
  10. It has an open interface that works with multiple communication channels and devices

In an interview at SXSW, Twitter’s founders made an emphasis about this point. Being open in all directions, creating connection points on multiple devices, is a crucial point to them. I think we will see a lot more happening in this direction soon, with websites leaving the Web, taking their capabilities beyond the browser and starting to get a foot in our daily lives. With Web 2.0, the Web has actually found back to its mission, its true meaning. It is all about connections. So the cell phone is just another interface, which doesn’t work the way it should now, but real Web apps haven’t really started yet to appear on cell phones. Leaders like Nokia and new kid on the block, Apple, are joining Google, Yahoo! and others to make your phone a more useful device. The key element here is to make the device work with your needs and habits, and not just focus on creating a better Web browsing experience.

I am also working on a concept that incorporates cell phones, which will take some of the functionality you know from websites and provide connection points in daily life, for real life situations.

You aren’t always sitting in front of your computer, but your cell phone is always in your pocket. It is about time cell phones run more than browsers and email, to do more than calling up movie times or train schedules. Cell phones are communication devices, and despite the fact they were bogging users down with superfluous features (like that useless Moto Midi sound mixer on my Motorola Razr), cell phones are now following the Web, entering a new age of change. One could well call it Cell 2.0. Do you think I should trademark that?

Resources

Twitter
Twitterrific

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Henning von Vogelsang, March 17, 2007
BlogCamp Switzerland on 24th of March

Next week on Saturday, I’m going to attend the Swiss BlogCamp. It’s taking place on 24th of March, at the campus of the University of Zurich.

I’m really excited about the opportunity to meet Swiss bloggers and generally people who are involved in current developments of Web culture. I heart communication and exchange. Envigorating conversations and discourses about the Web, brands, people’s behavior patterns, usability and design patterns are fuel for my mind.

If you haven’t checked it out yet, have a look at the official BarCamp website (which runs on a Wiki system by the way).

Resources

Barcamp SwitzerlandBarCamp

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Henning von Vogelsang, January 09, 2007
Apple poised to redefine the cell phone user experience

Today, as part of the opening of the MacWorld, Steve Jobs will hold his traditional keynote at the Moscone Center in San Francisco. And I’m finding myself posting the third article about Apple’s upcoming phone in a row. Why? Because I believe it’s going to be released today. Second, because it’s going to be big, very big.

It’s unconfirmed directly by Apple of course, but Think Secret gives the Apple phone release today a 90% chance of probability. This isn’t speculation anymore, as everybody from Stock Markets to technology leaders is watching Apple today.

But why now? Why do we all think Apple is ready? A phone from Apple has been on the wish list of many avid Mac users for years. And dreams about PDAs, game consoles and tablet PCs from Apple seem never to subside in the blogosphere. Apple is one of those brands that has replaced Santa Clause from our childhood. You really, really want to be a good kid to get what you’re wishing for. Apple’s brand is iconic in a true sense. People watch Apple’s activities because it is this one technology brand, that is able to change our lives. We’ve seen it happening before.

There are a number of factors, which I think are indicating that the time is right now, that not only Apple but also the world is ready for Apple entering the phone market.

  1. Apple has now the technology and the experience now to manufacture extremely small high-tech devices. First there was the iPod Mini. Then came the iPod Nano. And it was as if someone at Apple had said “Let’s try making it as little and thin as possible”. To me, the Nano was a test for Apple to reduce an iPod’s size, while keeping up its entire functionality. Now add phone technology to it, and you’ll still get a slim and small phone — with a built in iPod.
  2. It’s not unprepared and out of the blue. Apple has taken considerably long to prepare this step, and they made a serious effort in considering all odds and factors. They’ve been talking to Google, as well as with Motorola, Cingular and other network providers. Leander Khaney pointed out there has been a historically similar case, when Apple teamed up with Sony engineers to get more experienced in building their first super slim line of titanium PowerBooks.
  3. Ever since he returned to the board at Apple, Steve Jobs had been asked in interviews and during executive meetings, what he was thinking of a revival of the Newton, which had been the world’s first PDA, several years before the Palm Pilot hit the light of the day. (If you remember, the Newton was the beloved project of its former CEO Sculley, who had fired Jobs.) It was no secret that Jobs wasn’t fond if the idea of a Newton revival. But he also made very good points about why not: The technology wasn’t there yet to provide a decent user experience, he said, and existing PDAs on the market are not working right. Screens, resolution and processing power were all too little, and besides, the PDA market was small, hard to expand on, and it wasn’t really what people wanted. Of course, the latter statement wasn’t reflecting the wish list of forementioned avid Mac users, but Jobs was right. Eight, five years ago, it simply wasn’t the right time for anything like a PDA or small tablet device from Apple. And the question whether people were really going to buy something like that, was a valid point. Another reason Jobs repeatedly stated was, that Apple is thinking PDAs are not what it is going to be about in the future. It’s communication devices like cell phones. With that, he gave the first hints to an Apple phone release in the upcoming time.
  4. They wanted to come up with something ground-breaking, which will have a similar impact on our lives like the iPod had. And you can’t do that with just a nicer or bigger screen, or with hot little features like built in GPS. What Jobs repeatedly said was, cell phones are too hard to use. So watch out for a brand new operating system, which will beat Symbian and Windows Mobile by simplicity, elegance and ease of use.

iTunes made the introduction of the iPod a success. Similarly to iTunes, it might be possible Apple is again putting its money on a more seamless integration with computers, Windows and Mac alike, by providing better user experience overall. I really think ‘user experience’ is the key element here for Apple.

If you throw a stone into a pond of water, it will create symmetric ripples. If you throw multiple stones in the same point at the same time, those ripples will run into another and create just disturbed water. It is pretty much the same in markets, particularly in the consumers technology market, where new products are introduced by the minute. And each one wants to call for your attention.

Apple had to wait for the right timing. Until it was ready, with its experience, technological capabilities, production lines and a market that’s ripe and ready for a phone from Apple. I’m sure they know what they’re doing, and they haven’t been waiting for no reason. We will know more in a couple of hours.

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Henning von Vogelsang, January 06, 2007
What could make Apple’s phone a market leader?

I have to admit, when I started reading this blog entry of Leander Kahney and Pete Mortensen, I thought it was missing a point. But when I continued reading, I knew they’re right.

Nokia N95

Aside of a few other factors of influence, like ease of use and being there in the right time, what made the iPod the market leader of mp3 players wasn’t the iPod. It was iTunes.

With the tech world watching Apple these days, everyone seems to know or have an advice what Apple is supposed to come up with. An “iPod to make phone calls with” seems to be the most commonly believed expectation, followed by a phone with “seamless iTunes integration”.

But I believe that is just the tip of the ice berg actually. If Apple will come out with a phone, its user interface will be so blazingly simple, and synchronizing features will just work, so everyone will be blown away. Facing the elegance and simplicity, we’ll be asking ourselves “why hasn’t anyone else come up with this?”.

Think of the introduction of quite complex applications such as iMovie and GarageBand. Even in their earliest release versions, these programs hit the nail right on the head, with regard to usability and working how consumers think.

Nokia N95

Personally, I’m waiting for another phone introduction from Nokia, the N95, expected to hit European markets within the next couple of months. It’s got quad band, Wi-Fi support, bluetooth and all the bells and whistles you could expect from a smartphone these days. Its camera is 5 megapixels, which is a big leap compared to my current 1.3 MP of my Motorola RAZR (which admittedly uses outdated technology).

Aside of these stunning specs, the N95 won’t only play all sorts of media, record mpeg4 video and lets you connect to your TV to play videos and images back. It also features seamless Flickr integration (send pictures to Flickr right from your phone), as well as geotagging. Using GPS, the phone will “remember” where you took that picture, and it will be added as tags to your photo’s meta data when it’s uploaded to Flickr. Think about what this means if you have a Plazes account. Your map of your own discovered places will populate with hundreds of little buds.

If the wait for the Apple phone takes much longer, I’m inclined to give the N95 a try. Aside of a missing slide keyboard to write longer text messages, it features everything we’ve been promised from phone manufacturers for years. No wonder Nokia is calling it not a phone, but a “multimedia computer”. You may say it’s just another label, but it’s also a mouth full to call a phone that, so I’m curiously watching if they will deliver.

Resources

iSync on Stereoids Key To Apple Phone’s Success
Nokia N95 3G SmartPhone Overview
Nokia Unveils N95: 5MP, HSDPA, GPS, and WiFi

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Henning von Vogelsang, December 14, 2006
Why Apple has not made an iPhone (yet)

Ever since the release of the first Mac, Apple had this reputation of being the renegade in the industry. The way Apple did it, quickly became the standards-leading way for everyone else making computers, operating systems and programs. Every comfort you enjoy today, about the Internet, about computers and operating systems, has its roots at Apple. The company has had a catalyst effect for years, with industry-changing ideas.

For some period of time, shortly before Steve Jobs returned to the company, Apple had lost this power and its focus. They had become followers instead of leaders. In this hostile atmosphere of shareholders in doubt, users annoyed and the media bashing Apple, some industry leading celebrities demanded Apple should be sold to someone. They called it doomed.

iPod

In a surprising strike of destiny, everything came differently. Apple reinvented itself. With Jobs returning, a new advertising campaign demonstrated how Apple had found back to its roots. “Think different” wasn’t just a credo, or a reminder of the good old days at Apple. Thinking differently was what they actually did: First, the iMac came out, then the iPod, and the rest is history. We live in a different world today. Together with iTunes, the iPod didn’t only have an influence on our lifestyles, it also changed the entire media industry.

The next big thing

Apple is fully aware of what they have done. They know you can’t pull off tricks like that very often. But they also know they don’t want to stand still here. So what is the next big thing?

A lot of people have computers at home and carry laptops to work. On any car of a commuter train you will find two or more pairs of white headphones, signifying iPod users. But which device do you use on a daily basis, even more than your computer? It was just a matter of time, until Apple would have a look at cell phones.

iPod

Being Apple, the company knows what is on stake. Unlike the market of mp3 players in 2001, the cell phone markets world wide are well established, but extremely scattered. Consumers are increasingly confused and annoyed, by different carriers, different pricing plans and -concepts, limiting network standards, and atop of it all, every cell phone manufacturer tries to impose new features nobody really asked for. Worse, they make promises and don’t fulfill them, like real web-surfing, or email on the go. You find those features only in the more expensive smart phone-models, and even with these, the operating systems are hard to use and unreliable.

SMS text-messaging is almost as big as email in Europe, and if you take a look at Japan, people are making video calls like as if there had never been another way to call someone. It’s not only an established market scene, hard to oversee and grasp, it’s also fighted over as if there was no tomorrow. Entering this market means you have to be loaded with funds, some good plans, and carry a very decent product. You should be knowing what you’re doing.

Not enough, you’ll say. If you are Apple, you need to do more than just that. Your phone needs to be the best there is.

Making a phone work like a Mac

I believe this is the main reason why Apple has not released a phone, yet. They will though, and apparently this isn’t a rumor anymore. The iPhone seems to be real from what you read all over the web. The reasons why Apple didn’t come out earlier are clear to me. They don’t want to fail. They want to come out with a product that will blow everyone away. So they are preparing for what could be regarded as their one time shot, their biggest chance, ever since the introduction of the iPod.

If I was Steve Jobs, my feature list for the developers team of the new Apple phone would look a little bit like this:

  • I’ve got my MacBook with me sometimes, my iPod often, and my cell phone always. All cell phone interfaces we know are hard to use. Why does the interface of the device that I carry with me all the time suck the most? Fix that! Put something like OS X on my phone, so I can actually use it.
  • The american cell phone market is scattered by carrier models. Make the iPhone carrier-independent.
  • Internet connectivity that actually works. I need this on my phone. Web, email, and iChat.
  • This means not only bluetooth, but Airport too. My phone should know wifi networks in the area and connect automatically, smoothly. I just want to be online when I need it, and I don’t want to pick a network first.
  • Emails and iChat mean I need to be able to type. And I mean type, not press number keys repeatedly until the right letter appears. Give me a keyboard layout that works.
  • I hate it when my battery power drowns. What if I want to listen to a pod cast and still be able to make phone calls? Make battery life last longer.
  • If I want to make a phone call, I want to do it quickly, without thinking. Let me type the first letters of my contact name, and like in Spotlight, it’ll show the first numbers. Make this work like a Mac.
  • Make it synch with the Mac. With Addressbook, Safari bookmarks, .mac.
  • Look into a touch screen. We’re working on this for the iPod video already. It would make it easier to access the phone’s interface and we don’t have to deal with a dozen buttons on the outside. This will help us a great deal to make the interface user-friendlier.
  • I can’t stand tiny screens. Make it reasonably big, so I can actually read my emails and RSS feeds.
  • If we’re adding camera to the phone, then we should be using it with iChat. Make video teleophony happen.
  • Make it a line of products, like the iPod, the Nano and so on. We want to show people how easy a phone can be, and get them hooked on the iPhone experience.
  • You thought the iPod was big. We all think it rocks. Now, let’s make a phone that rocks!

I know this sounds like an awfully demanding list. But I’m Steve Jobs! You know how I am. I want things to be designed to work right!

Kidding aside, I think these specs are close to what might have been cycling among marketing- and developer teams at Apple. Not every point might have been addressed with this first release of the phone, but we’ll see what they made out of it. According to some news sources, it could be announced as early as January 2007.

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Henning von Vogelsang, December 13, 2006
Being a creative

Aside of all the things I didn’t like so much about advertising, one thing was a good learning. The creative department was called “creative” for a reason. People inside an ad agency were always referring to them as “the creative”. I always found there is nothing more rewarding than the feeling of being part of a group that is creative, that actually creates things.

The bad side of advertising is, 90% of what you create goes to the trash bin. And that’s not for early ideas only. It’s for everything, also the big campaigns you work out to the last detail. Depending on your agency style, you usually present one, perhaps two, up to five different ideas to the client. With five ideas, if you’re lucky, he will like one. If not, you’re going back and come back with another set. If you are not so lucky, he will give you a new brief with each turn.

Creativity as a service

But that’s one of the challenges advertising creatives are facing. They don’t talk much about it. They may say “too bad we didn’t get it”. But if the agency calls itself a creative agency, it will simply go back to work and come up with something else. Unless the client turns out to be stupid. Believe it or not, it has happened before that an advertising agency, desperate for new business, has turned down a client because they were acting randomly, costing more than they brought in. By the end of the day, also creative work is work measured by economic standards.

The reasons why a client chooses an advertising agency are various. For one, they need someone to take off this burden of creating something they wouldn’t come up with. Creativity is one aspect, but not all to it. They also need partners who think like them, who understand them and who will actually get what they want from them. They also need caring and guidance, that’s based on the experience of the agency.

Creativity as a business

Some clients pick their creative agencies for one of those reasons. In the least cases it’s only because of creativity. A lot of people think that creativity counts most, but that is not the case. Clients want to sell a product and hope for an idea that elevates this product to gain exposure to the public, to rise into the attention span of the audience. That is one aspect. But clients also want to look good with their bosses. Most big companies have defined yearly budgets for product groups. If you’re an advertising company for Coca-Cola, you don’t talk to the big bosses. You talk to the division chief of your state, for the product group of Sprite, for an example. And this product manager has a schedule of gaining output volume of his product, within a specific range. Not too much, not less.

This client behavior leads to certain politically moves that are designed to bring the most convenience to the product manager. He/she wants to look good in front of his/her bosses, but not outstanding. It is a balance thing, it is human and it is understandable.

Not too creative please

For the ad agency though, for the creative team, this isn’t really fun. It means “they want an idea of us, but not one that works too well”. How distorted is that? But it’s true, I have experienced it over and over. Markets are in steady motion, but no one in the middle hierarchies of big corporations whants to be responsible for shifting the market too much in one direction. I know of one case with the company mentioned before, where a successful product launch was killed because the product was a little too successful, pulling off market share of another product within the same range, from the same brand. These things happen on a daily basis for creative agencies.

Still, being creative is rewarding. The simple fact you are put in charge to come up with something, to create something from scratch, find a solution to a difficult question, or surprise your audience with something fresh—all this is a tremendous reward for all the hours you waste for campaigns that never made it. By the end of the day, that pile of stuff that didn’t make it will be ten times as high as your pile of campaigns that were published. But that is a given part of the game.

Creativity and direction

A creative director is someone who gives ‘direction to creative’. A good creative director doesn’t ‘make’ people go in one direction, or forces them to use his own ideas. He is there to analyse ideas and help them being born. He has a certain amount of power within an agency structure, and if he is good at his job, it is power based on respect, for his ability to see the good.

Seeing the good is what it is all about when you are a creative director. It elevates you from the position of designer, art director, copy writer or strategist. Creative director brings the responsibility of hiring people, supporting them, guiding them, not being too intrusive with it all, and also of firing them, if they aren’t successful. It’s not a nice job, and you are not invited for beer after work because you do your job. But if you’re good at it, you are respected by the people who work with you because of your judging capabilities. If you’re not good at that, you will have a hard time having good ideas emerge and prosper out of teams.

Creativity from designers

If you, the web company, ever considers hiring a designer, you should take this in consideration. You will miss out on the experience of a creative director. Do you really just need a designer, or do you need someone who is capable to carry responsibility? Designer is an extremely widely fetched term. A lot of people think they’re designers if they are capable of using Photoshop, Indesign and Flash. A lot of people sell themselves with nice background patterns, sprayer-like illustrations, good looking, fresh and giddy, curly, splashy illustrations. That is not design, it is showing off. And good design never shows off, it is a show in itself because it was designed well.

Designers can be smart, they can be conceptual and they can know XHTML, PHP, AJAX and CSS in and out. They might know the best shortcuts for Photoshop too. But that doesn’t make him a creative. It’s not just about executing on ideas, it’s about making them. A lot of companies think that hiring a designer will fulfill their purpose: executing on look and feel. Make it nice. Make it look good. But that doesn’t cut it. You need creativity to be a good designer, and that goes way beyond making something pretty.

What is your idea of a designer, what is your idea of a creative director? I’m looking forward to your comments!

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Henning von Vogelsang, November 02, 2006
Vox populi

Vox, the new service of Six Apart, went live on November 29th. I had the opportunity to betatest Vox for a couple of weeks, testing its features and delving into content other users provided.

Vox

Vox is a free social website with similar features like Myspace, Tribe, Xanga, Orkut, Tagworld, Facebook and others. You can publish your posts, including audio (your own music, or reviews of what you are listening to), add pictures, video clips, or comment on other people’s posts. You can also connect to other people by adding them to your neighbourhood, or asking them to be your friend.

So what’s the difference to other social websites?

First of it all, Six Apart’s main expertise is blogging. With Movable Type, they had a big share in contributing to the blog revolution. Some would say they started it off, but they didn’t invent it. Blogging had been around since the web started, but it took a while until it became a cultural phenomenon. To make that happen, software that was easy to use was required. Web based applications like Movable Type made it easier to update content, and everything grew from there, enabling regular people to publish content on the Web.

Now, in 2006, we juggle with categories, use tag clouds and add rich media content from Flickr, Youtube, Revver or Google Video to our blogs like we had never done anything else.

What people want

Vox is an interesting concept that incorporates a number of capabilities from other social websites. It sets itself apart by not trying to be a dating site, or a friendship networking site. You can do that with Vox, but it’s actually up to you what you do with it. By its core, Vox is your little closet with your favorite things in it. Just with the difference you share it with the world. It’s your repository, your journal and your scrapbook. Vox does the same you can do with iWeb from Apple. You can create your own website and share it with the world. Unlike with Apple’s service though, Vox is free and you don’t have to buy a desktop application to make it happen.

For the majority of geeks, technoratis and the rest of the Internt-consuming and experience-sharing society, for everybody who is used to blogging, this is nothing new.

Vox

What makes the big difference is Vox’s approach. LiveJournal (which was acquired by Six Apart) and Blogger have been around for a while, and already, they make blogging pretty easy. Six Apart also runs TypePad, which is essentially a preinstalled payable service, based on technology of Movable Type.

Vox takes it one level higher, adding fun with lots of different themes you can choose from, making usage of different media a breeze, adding social connectivity functions, and, most importantly, it just works.

My little universe

It doesn’t feel bloated yet, and everything backend is happening quite fast. I hope this won’t change with growing popularity of Vox. Also, right now I notice a certain feel of anarchy and self organization. It’s one of the first Web 2.0 apps that doesn’t feel like “I want to be like every Web 2.0 app out there”.

Without any visual resemblance, without making any connection to it, Vox incorporates an Apple-like approach of usability and simplicity. It feels like something made for people, not for techies, and it doesn’t have the typical elitism that has emerged lately from blogging communities.

Vox makes everything technical easy and approachable, and achieves this using AJAX, RSS and mostly Web Standard compliant technology. Typical obstacles of creating your content are moved out of the way. You don’t have to think about video formats, about how to set up picture galleries or how to add audio to your posts. You can focus on writing and exploring. You can spend some time and play with it, and your entertainment satisfaction is much higher than when you’re reading a magazine or watch a TV show.

This is how sharing works best. Nearly everybody has something to share. For years, my dad has sending out emails with 8 MB attachments of pictures of newborn grand children. He used email because it was the easiest way he knew.

Vox doesn’t only bring back the fun for people used to blogging. It also makes blogging accessible to everyone, helping us to let out the inner child and simply be ourselves.

Resources

Vox
Six Apart

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Henning von Vogelsang, October 19, 2006
Internet Explorer 7 following leadership developments

Today, October 19th, Microsoft has released its long expected browser update, Internet Explorer 7. Several years behind the introduction of tabbed browsing in Firefox, Internet Explorer now features this function, as well as handling of RSS feeds and improved security.

A blatant lack of security, and tying users into forced usage of Internet Explorer only, had been on top of the critique list for Internet Explorer 6. Additionally, for developers it was simply put a nightmare to make proper W3 compliant websites work with Internet Explorer. The engine of Internet Explorer was based on an aging license of Spyglass Mosaic, from 1995.

From Wikipedia:

In 1995 Spyglass Mosaic was licensed by Microsoft, in an arrangement under which Spyglass would receive a quarterly fee plus a percentage of Microsoft’s revenues for the software. Internet Explorer 3.0 was released free of charge in August 1996. Microsoft thus made no direct revenues on IE and was liable to pay Spyglass only the minimum quarterly fee. In 1997, Spyglass threatened Microsoft with a contractual audit, in response to which Microsoft settled for US $8 million.

Technologically, Firefox, Safari and Opera have the lead. A relatively young offspring of the Mozilla Project, which is the source behind Firefox, is Flock. It introduced new sharing capabilities, integrating current blog- and picture management technology, integrating with blogging systems like Movable Type, Wordpress, and social websites like Flickr.

Next year, with the overdue release of Windows Vista, supposingly more security features will be added to Windows and Internet Explorer. It is yet to be seen if Microsoft can keep up with the developments of Firefox, Safari and Opera. In hopes to keep up with the speed of modern operating systems, Microsofts Windows Vista will mimic some of the behavior and usability of the recent releases of Mac OS.

Resources

Statistics of most used browsers
History of Internet Explorer
Mac OS Leopard

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Henning von Vogelsang, July 29, 2006
When running, put a stick between your legs

TechCrunch wrote an article about DOPA, a new law proposition passed by the U.S. House, that will require schools and universities to block social websites on their networks and computers.

An incredibly vague law, DOPA will require schools and libraries to block access to a potentially huge range of sites on the Internet. The goal is to protect children from adult predators. Sites that must be blocked include those that allow people to post profiles, include personal information and allow “communication among users.”

You are kidding me, right? “The goal is to protect children from adult predators.” — How dumb can a government be?

To go to war with a country that didn’t attack you, based on fake evidence of chemical weapons, is one stupidity. But taking one or two cases that spilled MySpace onto front page news as sufficient reason to block several generations from participating in the social web movement puts a stick between your own legs. It’s taking the U.S. backwards on the same level with Cuba and China, two other governments desperately trying to hinder their society’s developments by blocking parts of the Internet.

Few people realize how deep mistakes cut into generations of a society, when a government starts blocking the evolution of its own country. If this law passes, and chances are it will, it’s one more example showing how the current U.S. administration is following in McCarthy’s footsteps.

I don’t think they were bad advised by Internet specialists. I think they simply ignored them. What counts is conservative voices supporting the house and making sure money flows. Anything grass roots like the MySpace movement (which was founded commercially but has now gained a life and space in cultural space of its own) is considered a threat.

With a history of bad decisions, it’s not surprising that this government doesn’t realize the long term effects of its actions. But I’m pretty sure they’re fully aware that what they are doing is doing no good to social development. Perhaps that’s the plan after all. Blocking exchange and free thought at its roots, eliminating social connection, anything democratic that isn’t controllable.

Resources

US House: Schools must block MySpace, many other sites

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Henning von Vogelsang, June 23, 2006
One story, two views

This story could be all “look, how cute, they love each other!”. It could be heart-melting, to learn that myspace.com is not only for teens, freaks and child molesters. It could transmit that through the Internet — source of so many bad stories, freaking out people every day — something positive and great has happened. Two people jumped over borders. Two people found love, crossing barriers of culture and religion. Two people overcame fundamental prejudices of their culture.

But no. Our time doesn’t allow this kind of positive view. We are trai